Privacy Policy

1. Introduction

SPAlgo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, country, and billing details when you register or make a purchase.
• TradingView Username: Collected when you request access to our indicators on TradingView.
• Usage Data: IP address, browser type, pages visited, and time spent on pages.
• Payment Data: Handled securely by Stripe. We do not store card details on our servers.
• Communications: Messages you send us via the chat widget or email.

3. How We Use Your Information

• To process and fulfill your orders.
• To grant TradingView access to purchased indicators.
• To send transactional emails (order confirmations, receipts).
• To respond to customer support inquiries.
• To improve our website, products, and services.
• To send marketing communications (only with your consent).
• To detect and prevent fraud or abuse.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Stripe: For payment processing.
• Service Providers: Hosting, email, and analytics partners who are bound by confidentiality agreements.
• Legal Requirements: When required by law or to protect the rights and safety of SPAlgo and its users.

5. Cookies

We use cookies to maintain your session, remember preferences, and analyze website traffic. You may disable cookies in your browser settings, but some features may not function correctly.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide our services and comply with legal obligations. You may request deletion of your account data at any time.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at support@spalgo.com.

8. Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, secure password hashing, and regular security reviews. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website. Continued use of our services after changes are posted constitutes your acceptance.